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Three months ago, I took time to take a poll of three large management classes. It was a simple question, […]

Some of us remember a time when face-to-face communication (not through video chat) was the dominant way we communicated with […]

When working with managers, the conversations cover a myriad of topics. In most cases, the subject eventually turns to complaints […]

We keep hearing from our clients that they are worried about the bench strength of their organization. Who will move […]

I’ve recently taken up cooking. This is not something that I ever thought I would do however lately it has […]

A while back I shared an experience I had with an airline agent, an airline I don’t usually fly. It’s […]

We were having a conversation today about the timeless book 13 Fatal Errors Managers Make (and How You Can Avoid […]

Here’s a quick story from a trip Kris had to Orlando earlier this week. I left Orlando with two take-aways. […]

We are working with a new client who is interested in engaging their employees but didn’t realize the costs of […]

I was in Atlanta 2 weeks ago standing in the bag drop line of an airline I don’t fly that […]